Melissa has built her career on genuine connection and outstanding results. With a consistent track record as a top-performing salesperson in every beauty salon and day spa she’s worked in, she knows exactly what it takes to create conversations that feel effortless and convert naturally.

Warm, relatable, and results-driven, Melissa bridges the art of authentic connection with the science of communication and performance. Her approach is heart-centred yet strategic, showing teams how to sell with soul and lead with confidence.

As a Retail Sales Coach and Certified DISC Trainer, she helps business owners and their teams communicate with clarity, connect authentically, and achieve measurable growth.

Today, Melissa brings sales and leadership strategies to the hair, beauty, and wellbeing industries transforming retail experiences from transactional to truly transformational. Her coaching is designed for leaders who want to elevate their team’s performance without losing their human touch.

Through communication mastery, self and team awareness, and practical sales systems, Melissa inspires loyalty, confidence, and long-term success. Clients describe her as transformational, empowering, and refreshingly real. She gives teams the language, mindset, and motivation to turn everyday client conversations into meaningful, profitable experiences that everyone feels good about.